Netflix customer service: How to get a real person on the line

(Image credit: Shutterstock)

Sometimes yous need the help of a Netflix customer service agent. Fortunately, it's not that tough to rails one downward — using the steps beneath, I was able to chat with a representative in nether I got a existent live person on the other end of the line in less than a minute.

While I almost thought Kevin from Netflix could have been a robot, when I asked him what he had for dinner terminal night, his answer — chicken nuggets on rice — was so unique that I knew I was talking to a human being. Unfortunately, don't recall that reaching Kevin in a short amount of support is as like shooting fish in a barrel every bit just finding the Netflix customer service number (which we have beneath).

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Getting on the phone with a real homo who tin respond your questions, help you with your account and provide other Netflix customer services is a multi-step approach. And you tin can go a rep much faster if you know where to look.

Client support agents tin can assistance you resolve billing questions, deduce why Netflix isn't working on your device, or fifty-fifty aid you reset your password. They can help you cancel your Netflix subscription, likewise, but I bet they'll exist more than probable to talk you into keeping it.

How to go Netflix customer service now

one. Open up Netflix.com and click Sign In.

Netflix Customer Service step 1 sign in — (Image credit: Netflix)

two. Log in.

Netflix Customer Service step 2 login — (Image credit: Netflix)

iii. Open https://help.netflix.com/en/

Netflix Customer Service step 3 go to Netflix Help — (Paradigm credit: Netflix)

iv. Scroll down and click the Call Us push

Netflix Customer Service step 4 find the Call us Button — (Image credit: Netflix)

v. Write down the code number

Netflix Customer Service step 5 write this number down — (Image credit: Netflix)

vi. Call i-844-505-2993 (or whatever the number in your area is)

7. Enter a number to confirm your language (1 for English, etc.)

viii. Type in your service code from step 4.

9. Wait for a Netflix client service representative.

And that, is how you get a Netflix customer service representative on the line. It worked for me, and I'm sure it volition work for you. You may accept a slightly longer wait than I did, though, every bit I called at 9:30 a.one thousand ET, when the western one-half of the country was merely waking upwards.

Once you've resolved this upshot, you can get dorsum to streaming the best Netflix shows. Nosotros've also got a guide for how to sign upward for Netflix, one for parents trying to find the all-time family movies on Netflix, and another explaining how to change your Netflix countersign.

Read next: Where does Netflix rank on our best streaming services list?

Henry is a senior editor at Tom's Guide covering streaming media, laptops and all things Apple tree, reviewing devices and services for the past six-plus years. Prior to joining Tom's Guide, he reviewed software and hardware for TechRadar Pro, and interviewed artists for Patek Philippe International Magazine. He's likewise covered the wild earth of professional wrestling for Cageside Seats, interviewing athletes and other industry veterans.